🔒 Privacy Policy

1. Introduction

Welcome to PharmaFlow India ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the PharmaFlow India mobile application.

2. Information We Collect

2.1 Information You Provide

When you use PharmaFlow India, you may provide:

• Account Information: Username, password, mobile number (for password recovery)
• Business Information: Pharmacy name, branch details, staff information
• Inventory Data: Medicine details, stock quantities, pricing information
• Transaction Data: Billing records, invoices, sales data
• Contact Information: Email address, phone number

2.2 Automatically Collected Information

We may automatically collect:

• Device Information: Device model, operating system version, unique device identifiers
• Usage Data: App features used, interaction patterns, crash reports
• Performance Data: App load times, error logs

3. How We Use Your Information

3.1 Core Functionality

• Provide pharmacy management features (billing, inventory, reporting)
• Store and retrieve your business data
• Enable multi-user access with role-based permissions
• Generate invoices and business reports
• Track medicine expiry dates and stock levels

3.2 App Improvement

• Improve app performance and user experience
• Fix bugs and technical issues
• Develop new features based on usage patterns
• Provide customer support

4. Data Storage and Security

4.1 Local Storage

• Primary Storage: All your business data is stored locally on your device
• Offline Access: Your data is accessible offline without internet connection
• Device-Specific: Data is isolated to your device and not automatically synced

4.2 Security Measures

We implement industry-standard security measures:

• Data encryption on device
• Secure password storage with hashing
• Role-based access control
• Regular security updates

5. Data Sharing and Disclosure

5.1 We DO NOT Share Your Data

We do not sell, rent, or share your personal or business data with third parties for marketing purposes.

5.2 Limited Sharing

We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: Payment processing (Google Play Billing for subscriptions)
• Legal Requirements: If required by law, court order, or government regulation

6. Your Rights and Choices

6.1 Access and Control

• View Your Data: Access all your data within the app
• Edit Your Data: Modify any information you've entered
• Delete Your Data: Clear all app data via Settings or uninstalling the app
• Export Your Data: Download your data in Excel format

7. Children's Privacy

PharmaFlow India is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children.

8. Third-Party Services

8.1 Google Play Services

Our app uses Google Play Services for app distribution, in-app billing, and app updates. Google's Privacy Policy applies: https://policies.google.com/privacy

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

PharmaFlow India Support

• 📧 Email: support@pharmaflow.in
• 📱 WhatsApp: +91 XXXXXXXXXX
• 🌐 Website: www.pharmaflow.in

Summary